The Three Dimensions of Public Speaking

Humans have been making public speeches for thousands of years, but until recently, the number of folks doing so has remained rather small, in single digits percentage wise. Unless you were a politician, business leader or social activist, you were in the audience listening, but much has changed in recent decades.

With the advent of venues such as Creative Mornings, the TED Conference and TEDx events now held around the world, as well as storytelling podcasts such as The Moth or The Narrators, and story conferences like the Future of StoryTelling or The Power of Storytelling, the cachet of storytelling has never been greater.

More importantly, public speaking / storytelling skills have become fundamental attributes for any employee working in the commercial and/or nonprofit sectors. If you can’t tell your story, as well as the stories of your organization, customers and stakeholders, you’re at a disadvantage. So what makes a speaker impactful?

There are many factors that go into crafting and delivering stories that inform, enlighten, even challenge a listener, but here are three dimensions that form the foundation of public speaking. (p.s. they’ve been relevant for a few millennium)

The Three Dimensions of Public Speaking

Often referred to as the KLT Factor, the marketing world has long touted the idea that consumers buy products from someone they know, and like, and trust.

But if we traveled back to ancient Greece we might hear Aristotle speak about rhetoric and his take on ethos, pathos and logos (ethics, emotions and logic) as key attributes possessed by great speakers and found in moving speeches.

The discipline of business decision making often refers to the combination of head, heart, and gut (intellect, emotion and intuition).

As you can see, these parallels point to a speaker’s credibility or trustworthiness, combined with a story’s ability to touch us emotionally, and for the narrative to make sense. It’s the combination of all three that creates story magic.

To see how it’s done, take a moment to spin up Robin Steinberg’s TED Talk that explores the bail system in America – how it works, what’s wrong with it, and her solution to the problem.

Robin’s personal story establishes credibility on the topic, as it’s her profession. She also spends time explaining how the system works, or doesn’t, and uses the experience of someone who was victimized by an unfair system to bring out the emotional side of the story. Thus, we come to believe her, and her argument.

As you craft a story of your own, make sure you address each of these critical dimensions. Will an audience place their faith in you through a bond of trust? Will they feel your story in a way they can relate to? Will their intellectual side be satisfied with the logic of your proposition? If one of these factors is missing, their confidence in your idea will be too.

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The Creative Penn Podcast Episode 500

Storytelling takes many forms, and while my focus, for the most part, supports individuals telling their story verbally, writing your story is another avenue for generating impact based on your ideas, lessons learned, and life experiences. In fact, a number of my clients have turned their attention to the spoken version of their story after having published a book.

The Creative Penn Podcast

As with speaking, learning the art and craft of written storytelling takes time, and is based in large part on seeking the wisdom of others who have made the same journey. If writing is your current profession, or simply a future goal, then The Creative Penn Podcast should be in your toolbox.

Joanna Penn is the host, and after 11 years she released her 500th episode. A milestone that few podcasters reach!

You’ll need to hear the entire podcast to discover the many pearls of wisdom that she offers from past episodes, but I wanted to share a few of them here.

Write What You Love

Are you writing what others think you should write, or what you feel the market wants? Maybe you feel that your talents are limited to only one genre, or either fiction or non-fiction. Joanna was stuck in that box until she tried her hand at writing fiction books and now has 18 novels to her credit. Don’t let the challenge of exploring new styles of storytelling hold you back.

It’s Okay If Your First Draft Sucks

Taking this idea further, it is extremely rare (like one in a million) that a first draft is the best you can do. This applies to writing books, articles, or your personal story. When Joanna interviewed Mur Lafferty, the point was made that if we can recognize this fact, and stop worrying about it, great writing is possible.

And I think, when people allow themselves to just write the story and not worry about what’s going to happen to the story afterward, that’s when they really let themselves actually improve. It’s like when they’re thinking about it too much, they hold themselves back or they put some sort of handicap on themselves. But when they just write and not worry about sucking or worrying about how good it is or where it’s gonna be published, then better things happen. ~Mur Lafferty

Realizing that you could write something terrible and then fix it up later with editing freed me from so much. My first drafts are a lot better now, but we all have to go through those first few books where we don’t know what we’re doing! ~Joanna Penn

Leverage Your Intellectual Property

Too often writers will publish their book, either through a traditional publishing house or independently, then they’ll move on to the next project. But there are international rights, audio book rights, movies, even gaming rights to consider.

It’s a subject writers need to spend time exploring, and hire a professional when there are contract related questions. Bottom line, don’t sign anything unless you fully understand what you’re signing up for.

I think authors, indies, have not given enough thought to rights. Taking a publishing rights perspective on your work is the missing link for the indie author and it’s really important to trade publishing. ~Orna Ross

I know the worth of my intellectual property assets, they are the basis of my business — as well as my art. If you understand this, you are an empowered writer! ~Joanna Penn

Develop Your Personal Brand

The concept of having a personal brand was once reserved for those who “made it” in the publishing world, who made the best seller lists and were interviewed on all the talk shows. But in the digital world, with podcasting, Instagram, email marketing and video channels, anyone can get their brand in front of thousands – and on a daily basis if so desired. How do people see you? What’s your brand?

Turning Pro

Some folks are happy being a part time writer and publishing once in a while, making some spending money on the side. But if your goal is to make a living by telling stories – and this applies equally to a writing career or a speaking career – then you should go all in and understand what it means, what it takes to go pro.

When I was trying to learn to be a writer and was falling on my face over and over and over, the reason I decided finally was that I was an amateur. I had amateur habits and I thought like an amateur and what turned the corner for me was just a simple sort of turning a switch where I just decided, I’m going to turn pro. I’m going to think like a pro.

Courage plays a lot. It takes a lot of guts to do this. Patience is also very important, to be patient with ourselves, allow ourselves to fall off the wagon sometimes. Taking the long view is another aspect of it. ~Steven Pressfield

Publishing is like a roller coaster, it’s up and down and up and down. It’s similar to the music industry. If you have one hit, don’t assume that your next one’s going to be a hit. So when you do have money, you need to save well, invest it, prepare for times when it’s going to be a crash, and just don’t think that it’s going to keep going. ~Kevin J Anderson

There’s so much more content in this 500th episode of The Creative Penn, so do give it a listen, and if you’re a writer (professional or aspiring), subscribe to the podcast. You can thank me later. Every episode is a deep dive into the world of writing, publishing, and most importantly, storytelling.

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Crimson Letters: Voices from Death Row

I’ve spent a lot of time in prison. Not as an inmate, but instead coaching inmates, helping them craft their personal stories. Stories destined to land on a stage at TEDxDonovanCorrectional in 2017 and 2018. Donovan Correctional Facility is a California State prison, located at the very southern edge of San Diego County, overlooking the international border shared with Mexico.

To say that the experience was profound would be an understatement. Many of these men had spent the majority of their adult lives incarcerated, which in the beginning led me to question whether they had much in the way of wisdom to share with an audience. But over a two year period I continued to be impressed by the insights, the compassion, and the empathy that formed the foundation of their stories. If I had been talking to them on the phone, I would have assumed they were college educated.

The Longform Interview

So when I read the description for the Longform Podcast with Tessie Castillo and George Wilkerson, I dropped everything to have a listen. While I had heard many stories from prison, none of those stories had come from inmates on death row.

“I want other people to see what I see, which is that the men on death row are human beings. They’re incredibly intelligent and insightful and they have so many redemptive qualities…I don’t think I could really convey that as well as if they get their own voice out there. So I wanted this book to be a platform for them and for their voices.”
–Tessie Castillo

“For me, writing was like a form of conversation with myself or with my past, like therapy. So I just chose these periods in my life that I didn’t really understand and that were really powerful and impactful to me, and I just sat down and started writing to understand them and make peace with them.”
–George Wilkerson

Instead of the usual format, whereby host Aaron Lammer interviews an author, in this case Tessie Castillo, the twist to this episode was calling death row inmate George Wilkerson to bring his voice from inside prison to the outside world.

As often happens in life (I could never have predicted that I would spend time coaching inmates inside prison) Tessie had no connection to death row or the death penalty when she met someone at a Super Bowl party who happened to be a psychologist working with death row inmates at a prison in Raleigh, North Carolina.

When she found out that the new warden was permitting classes on death row, Tessie applied to teach a journaling class. Her discovery of who these men had become was similar to my own. It would behove you to spend 43 minutes listening to the interviews. You’ll come to view men on death row in a new light.

Essays From Death Row

Beyond the Longform podcast, and the basis for the conversation, was the book Crimson Letters: Voices from Death Row, written by Tessie Castillo and death row inmates: George Wilkerson, Terry Robinson, Michael Braxton, and Lyle May.

Crimson Letters by Tessie Castillo

Through thirty compelling essays written in the prisoners’ own words, Crimson Letters: Voices from Death Row offers stories of brutal beatings inside juvenile hall, botched suicide attempts, the terror of the first night on Death Row, the pain of goodbye as a friend is led to execution, and the small acts of humanity that keep hope alive for men living in the shadow of death.

Each carefully crafted personal essay illuminates the complex stew of choice and circumstance that brought four men to Death Row and the cycle of dehumanization and brutality that continues inside prison. At times the men write with humor, at times with despair, at times with deep sensitivity, but always with keen insight and understanding of the common human experience that binds us.

Beginning with the journaling class that she started, Tessie frames the narrative from the perspective of someone who has walked the halls and forged story-based bonds with the men. The series of essays that comprise most of the book take you inside the hearts and minds of these inmates, as well as take you back in time to share the trauma of their childhood experiences.

After spending time with these men and listening to their stories, I don’t claim to know them thoroughly or to fully comprehend why they did what they did. Nor do I defend the crimes of any many on Death Row…But I will defend their humanity because I see it every time I walk through those prison doors.
–Tessie Castillo, excerpt from the Raleigh News & Observer, May 2014

It took me back to my time at Donovan, hearing about lives so different than my own, making it difficult to predict how I would have acted in such circumstances, how my life would have turned out. It’s not a matter of blaming others, or wanting a hall pass for mistakes, but the harsh reality is that downward spirals are challenging, even for the best of us, especially when navigating through a turbulent world of drugs, crime and violence.

The spankings had started a year before our mom left. At first it was just a few pops on the butt every couple weeks or so. But as time went on, the slaps hardened and became more frequent, the bruises took longer to heal. Then he began whipping off his heavy leather belt and the slaps turned into punches that cracked bones.
–George Wilkerson

One of the most difficult aspects of spending sixteen years on Death Row is being stowed away from the outside world. Unlike other facilities, Death Row implements a measure of isolation that wedges a gap in the mental evolution of its denizens.
–Terry Robinson

Our culture was built on three main pillars: Fightin’, stealin’, and gettin’ drunk. Fightin’ was a rite of passage and it determined your position in the hood hierarchy. The better you were at fightin’, the higher your status.
–Michael J. Braxton

In prison, night’s hourglass has extra holes in it. When sleep comes, gone are the plodding daylight hours, confining walls, and thoughts of letters. Sleep is relief for most of us. With this blessed comfort comes dreams of love, companionship, and peace. Desires glow so vivid and deep that reality is a disheartening comparison. Sleep cannot be degraded, beaten or chained. In sleep lies our freedom.
–Lyle May

“I believe that little separates people inside Death Row from those outside it. We are all a complex jumble of hopes, dreams, virtues and mistakes. We strive to be better people. We often fail. Being human is learning to rise again – as these me do, despite the odds – to prove we are more than our worst crime.”
–Tessie Castillo

Time to Reflect

While there is a dark sadness within some of the pages, there is also bright joy that comes from these four big hearts. And though it may not be an intuitive conclusion, as I finished the last page the notion occurred to me that these men have learned more about themselves, and applied that learning to become far more compassionate humans than most of us ever will while we blissfully enjoy our ‘freedom’.

Death Row isn’t a place that lacks humanity, like some people say. It is where humanity is rediscovered and restored. On Death Row the meaningfulness of life tremendously exceeds the inevitability of death. We are all human beings and as such we’re prone to mistakes, but many inmates are simply paradigms of the great fall before triumph. Our humanities are not beyond repair and any judicial system that conceptualizes such nonsense is flawed. To give up on a person’s humanity says a lot about our own. We can never fully share in the humanity of others until we have recognized and repaired our own tendencies towards cruelty and unconscious bias. This means forgiveness, accountability, faith, and in many cases a second chance. No matter our personal or collective opinions, no one will ever deserve to die.
–Terry Robinson

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Three Reasons We Don’t Tell Our Story

Some folks are eager to tell us their story. They know their message is one that others could benefit from hearing, and they’re always looking for an opportunity to share their ideas, their wisdom, or the lessons they’ve learned along the way.

Whenever I meet one of these people and mention that I used to produce TEDx events, they quickly shift into pitch mode, expressing a desire to be on stage. They’re not the least bit shy and their storytelling passion is front and center.

But I also meet a lot of folks with powerful stories worth sharing, yet they’ll come up with reasons to avoid telling that story to an audience. They’re resigned to remaining silent as I hear them say something like the following…

  • I’m not a great public speaker, and I’m not a professional
  • I just don’t know how to make my story sound interesting
  • I might make a mistake, or even forget what I want to say

Sound familiar? Well, you’re in good company, but I’m here to tell you that none of these reasons should stop you, or even slow you down. So let’s address them, and get you motivated to begin sharing your important stories with the world.

You were born a storyteller

That’s the first thing I want every potential speaker to know, and to embrace. As babies we learn about the world around us by watching and listening. And it doesn’t take long before we learn to speak and begin telling our stories. Simple stories at first, but stories that gain in confidence and complexity day by day.

Think about the thousands of stories you’ve told since – to your family, kids in the neighborhood, and your classmates at school. You’re always telling stories. That said, we’re rarely taught how to tell a story designed to impact others – a story that’s very intentional in its wording, structure and delivery – a story with meaning beyond recounting past events.

Like any other skill that we wish to master – playing an instrument or a sport, for example – we must spend a lot of time and effort to make that happen. The more times you speak in public, and the more effort you put into writing and rehearsing your stories, the better you will get at it – so you don’t need to be a great speaker (yet), or a professional, you just need to be you to tell your story.

Create an interesting story

While we’ve spent our lives telling random stories to each other, stories told to an audience are more intentional, and structured to express an important idea or convey a specific viewpoint. So there are a number of skills to be mastered.

I approach the story process using three steps: ideation, narration, presentation. Before you write a single word of your story you need to define the main message that will drive the narrative and represent the gift that you’re giving the audience. The proverbial pearl of wisdom.

Using a classic marketing mantra, ask three questions regarding your audience:

  • What do you want them to think?
  • How do you want them to feel?
  • What do you want them to do?

Will the essence of your story shift their perspective, teach them something new, touch them emotionally, challenge preconceived notions, or inspire them to act? Ideally, your message is original, imaginative, one they haven’t heard before.

With clarity on your subject, look for story elements that will support your view. Check out these Story Blocks for examples of how you can create a compelling narrative. Utilize elements that will be of interest to your audience, and you’ll be well on your way to creating a captivating story.

Mastering your narrative

Telling a story that includes specific elements – events, observations, feelings, thoughts – presented in a specific order to maximize impact, requires practice. Rehearse, rehearse and rehearse some more. Rehearse by yourself, then do it in front of friends to get feedback. Do they understand the intent of your story?

Take advantage of your phone, tablet or laptop by recording your talk. When played back you will hear yourself saying words you wouldn’t normally use in conversation. Editing at this stage will result in a more naturally sounding talk. Next, capture your presentation on video. Note your body language and facial expressions. Words are always most important, but delivery can add emphasis.

You don’t need to memorize your entire talk (more on this at a later date) but you should know your opening and closing by heart. Starting strong gets the audience engaged, while closing strong will make it memorable. You also need to remember each element of your story, and the sequence of presentation. Delivering your narrative out of order will often confuse the listener.

As to making mistakes, the audience doesn’t have a copy of your talk, so in most cases they won’t even notice if something is missing. But if you do catch yourself saying the wrong thing, such as stating a wrong date or quoting an incorrect number, pause for a moment, take a breath, and correct yourself. The audience will appreciate your honesty.

Conclusion

I could spend hours going into each of these subjects at length, but the bottom line is that there’s a strategy for dealing with each one and you should never allow them to get in the way of sharing your story with a larger audience – your story can change the world!

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The Challenge of Finding Historical Truth

My last post touched on the art of Interviewing From a Historical Perspective as a way to enrich your story by including the experiences of others. But finding the truth in history can be a problematic topic unto itself, as so much of what we think of as history deviates from the truth in sometimes subtle, and sometimes dramatic fashion.

The decisions we make are largely based on our perceptions of the past, which means the only way we can tell a true narrative is to understand the past correctly. As long as we live within a lie that others have told to protect/enhance their reputation or further their false ideology, we will create/enable a new generation of liars. ~ML

In a recent Longform podcast episode Evan Ratliff spoke with Michelle García, and part of that interview dealt with the issue of determining what is true, as well as the difference between just telling the truth and telling an honest story.

Do listen. It’s a masterclass in coming to understand who you are, where you come from, and the challenges of telling an impactful story others need to hear.

How You Alter the Narrative

If your intent is to capture a story’s essence, to reveal a fundamental truth to your readers/listeners, then you need to be aware of the perspective that you bring to the table, a perspective that affects the process of assimilating the facts, coloring the raw landscape that you’re attempting to faithfully paint.

This process of self-examination and reflection embraced by Michelle guides her in the story creation process, and as you will hear, it requires a special sense of awareness – of your beliefs, your values, and your way of experiencing the world in each present moment.

That the facts are all there, and they’re all accurate, and they’re all right, that I began to wonder, just because you have the facts right, does that mean the story is true in its essence? ~ Michelle García

At one point Michelle refers to a conversation that she had with a law professor on the topic of history repeating itself. His observation was one that we should consider when trying to understand any chain of events: “It’s not that history’s repeating itself, it’s that this is the present moment, reaching into the past, to define its future.”

Take a moment to ponder that statement and consider how it relates to the story that you want to tell. You’re writing in that present moment yet recalling a myriad of events you’ve experienced. The conversations, the environments, the emotions, the interpretations. And you’re telling your story for the simple reason that you have a desire for others to understand what you have learned or come to believe, and maybe, just maybe, their future will be different as a result.

The true power of storytelling lies in the fact that your story can become part of someone else’s story. ~ML

Michelle García as Restless Rebel

I’m always fascinated by the journey that creatives embark upon, or become a part of beyond their will, as they etch out the path which brought them to the current moment of creation. What drives you, pushes you, frustrates you?

I was such a rebel. I was punk. I was angry. I was Sex Pistols. I was The Ramones. I wanted to kick doors down. You have a fury that no one has articulated, put into words, taught you how to channel, and so now you go about the world like a loose cannon, which is what I did, looking to find where you can sort of catalyze all of this energy. ~ Michelle García

Michelle came from a small Texas town that in one narrative would have been a footnote, but in today’s climate of immigrant controversy, of demonizing the other, has taken on a more relevant meaning.

To be able to write about where I was from, was, in a way, to capture a spirit of storytelling, a spirit of what it means to be a journalist, in a way that I had not known before. ~Michelle García

Is that true in your case? Is place a character in your story? A character that’s woven into the fabric of your storyline? How has your origin story shaped the reality of your present moment? The role that it plays is often overlooked or sidelined by speakers/writers. Don’t let it take a back seat. It’s part of your truth.

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